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Documents

Document templates

  • In your text editor, create a document template in RTF, DOC or DOCX format.
  • When creating the template, use system variables instead of specific data where applicable.
  • You can have the system display a list of system variables by clicking on the List of system variables button.
  • Upload the template to the system in Settings / Documents / Templates. Click on the Add template button, enter the file and possibly also choose a type (Settings / Documents / Types tab, for filtering purposes). Save the form.
  • If the pdf_automatic_convert item in Settings / Syst. settings / General is set to 1, the document will be automatically created in PDF format too.

Document generation in the Client card

  • Client card / Documents / Create new document
  • Choose a template.
  • If the template contains any system variables that are related to one specific active service, it is necessary to select the service whose data will be used during document generation (Service).
  • Include client goods in the document:
    • The $CLI_GOODS[COLUMN][NUMBER]$ variable can be used in document templates to add Inventory items to documents.
    • When the relevant checkbox on the Create new document form is checked, a blue box appears. The box contains information about the variable and its use. There is also a list of items that allows you to choose which items you want to use in the document and in what order.
    • [NUMBER]: In the template, the NUMBER string is to be replaced with a number (1,2, 3, …). With the help of these numbers, you will be able to add particular Inventory items to the document in Client card / Documents / Create new document. First checkbox checked = [1], second checkbox checked = [2], etc. 
    • [COLUMN]: In the template, the COLUMN string is to be replaced with the name of a particular column (for example: SUPPLIER). You can find the correct column name in the following list:
SupplierSUPPLIER
Item groupGROUP
Item typeITEM_TYPE
DescriptionDESC
BarcodeBARCODE
Serial numberSERIAL_NO
MACMAC
Purchase pricePURCHASE_PRICE
Sale priceSALE_PRICE
QuantityQUANTITY
WarrantyWARRANTY
  • Include general service items in the document:
    • The $UNIVERSAL_ITEM[COLUMN][NUMBER]$ variable can be used in document templates to add general service items to documents.
    • When a particular general service on the Create new document form is selected, a blue box appears. The box contains information about the variable and its use. There is also a list of items that allows you to choose which items you want to use in the document and in what order.
    • [NUMBER]: In the template, the NUMBER string is to be replaced with a number (1,2, 3, …). With the help of these numbers, you will be able to add particular general service items to the document in Client card / Documents / Create new document. First checkbox checked = [1], second checkbox checked = [2], etc. 
    • [COLUMN]: In the template, the COLUMN string is to be replaced with the name of a particular column (for example: NAME). You can find the correct column name in the following list:
NameNAME
UnitUNIT
Tax rate %TAX_RATE
QuantityQUANTITY
Unit price excl. taxUNIT_PRICE_WITHOUT_TAX
Unit price incl. taxUNIT_PRICE_WITH_TAX
Total price excl. taxTOTAL_PRICE_WITHOUT_TAX
Total price incl. taxTOTAL_PRICE_WITH_TAX
  • In the list of generated documents, you can enable/disable the display of documents in the Client portal (click on an icon in the Display in CP column).
  • You can download a file containing a document.
  • You can send a document to the client via email (Send document to the client).
  • You can edit or delete a document.

Bulk document generation

  • Settings / Documents / Bulk / Bulk generate documents
  • Choose a document template that will be used for bulk document generation.
  • The Documents item indicates how many documents will be generated under the given circumstances. You can also have a look at the overview.
  • In the bottom half of the form, there are various filters that you can use to specify which documents will be generated.
  • Multiselect is enabled for the Clients with labels and Services with labels filters.
  • If two labels (A and B) are selected in the filter, it means that only those items (clients/services) are chosen that have both the labels.
  • The generated documents are saved to the respective Client cards.
  • In the overview, you can have the system display a list of generated documents (click on a number in the Documents column). You can also download the documents as well as delete them.